Effective Date: February 11, 2025
Business Name: Ali Mussayab
Address: Rua Miguel Francisco Rodrigues 1, 2565-806 Turcifal, Torres Vedras, Lisbon, Portugal
Phone Number: +351 920 334 338
Email: hello@shiamerch.shop
1. Introduction
This Privacy Policy explains how ShiaMerch.shop and The313Mall.com (“we,” “us,” or “our”) collect, use, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Payment details are securely processed by third-party payment gateways (e.g., PayPal, Stripe). We do not store your payment information.
- Technical Data: IP address, browser type, device information, and website usage data through cookies.
- Communication Data: Messages or feedback you send us through email or contact forms.
3. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To fulfill and deliver your orders, including order confirmations and shipping notifications.
- Customer Support: To respond to your inquiries, requests, or complaints.
- Marketing & Promotions: To send promotional emails, special offers, or product updates (with your consent).
- Improving Our Services: To analyze website usage and enhance user experience.
- Legal Compliance: To comply with legal obligations, such as tax regulations or fraud prevention.
4. Products Produced, Sourced, and Fulfilled by Printful
Our products are produced, sourced, and shipment is fulfilled by Printful, a third-party print-on-demand service. When you place an order, the necessary information is securely shared with Printful, including:
- Name
- Shipping Address
- Contact Information (e.g., phone number or email for delivery updates)
This information is used solely for processing and delivering your order, including handling returns.
Printful adheres to GDPR and other international data protection standards. For more information on their data practices, please review Printful’s Privacy Policy.
5. Use of Graphics and Designs
A number of graphics and designs used on our products and website have been sourced from a premium Freepik account. These designs are used in compliance with Freepik’s licensing terms and are incorporated to enhance the visual appeal of our products.
For more information about Freepik’s data practices, please visit Freepik’s Privacy Policy.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, including:
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: To understand website traffic and user behavior.
- Marketing Cookies: To personalize advertising and promotions.
You can manage or disable cookies through your browser settings.
7. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Payment processors, shipping companies, and email service providers.
- Printful: To produce, source, fulfill, and handle returns for your orders.
- Analytics Partners: Google Analytics and other tools to analyze website usage.
- Legal Authorities: If required by law, to comply with legal obligations or to protect our rights.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of those websites.
9. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
10. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
11. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct any inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data.
- Right to Restriction of Processing: Limit the processing of your data.
- Right to Data Portability: Receive your personal data in a structured format.
- Right to Object: Object to the processing of your data for direct marketing.
- Right to Withdraw Consent: You can withdraw your consent at any time.
To exercise any of these rights, please contact us at hello@shiamerch.shop.
12. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Ali Mussayab
Rua Miguel Francisco Rodrigues 1, 2565-806 Turcifal, Torres Vedras, Lisbon, Portugal
Phone: +351 920 334 338
Email: hello@shiamerch.shop